Return

The Right of Cancellation Act gives you the right to cancel the purchase. The right of withdrawal requires that you notify us of this no later than 14 days after you receive the delivery (withdrawal period).

If you have not received a right of withdrawal form either in the order confirmation or upon delivery of the products, the withdrawal period expires 12 months after the end of the original withdrawal period. If you receive a right of withdrawal form within these 12 months, the withdrawal period expires 14 days after the day you received the right of withdrawal form.

In order for the right of withdrawal to be exercised, the product must be delivered to us in approximately the same quantity and condition as you received it. If you use or examine the item(s) in a way that goes beyond what is necessary to determine the nature, properties and function of the item and this results in the item being reduced in value, we can deduct an amount corresponding to the reduction in value from the purchase price to be refunded .

All products must be returned to us within a reasonable time. Any return shipment must be paid for by the buyer. The buyer bears the risk of transporting the goods back to us.

Send an email to skivm25@idegroup.no to receive a right of withdrawal form.